Fearless Negotiating


We’ve hired Mary A. Redmond, the Fearless Negotiator, to present at the May lunch. Mary is a motivator, coach and mentor. With over 20 years of experience, Mary has negotiated on behalf of the world’s largest financial institutions including GE Capital, Orix Financial, Mellon Bank and Wells Fargo. She shares her tips, processes and stories from the negotiation trenches as a professional speaker and boasts several achievements:

  • Member of the Year: National Speakers Association, Kansas City Chapter
  • Past President: National Speakers Association, Kansas City Chapter
  • Women Who Mean Business Award: Kansas City Business Journal and Kauffman  Foundation.
  • Global Ties KC, Board Member, a non-profit organization whose purpose is to improve global understanding through exchange programs between international leaders and their American counterparts.

Mary transforms the way many people negotiate in their daily life with co-workers, friends, and family with her signature negotiation mantra “If You Don’t Ask You Won’t Get.”


Body Language: I Don’t See What You’re Saying

The subtle and not-so-subtle differences in how men and women negotiate can make or break your next communication. People approach others at work, play or at home differently because of their gender, culture, customs, and socialization.

No matter how much we try to control body language, it leaks out and gives away our inner thoughts and feelings. When you accurately read body language, you’ll be more successful in business or personal exchanges.  

For business professionals, the question is how to maximize your ability to read what others are thinking and react appropriately to both their words and their actions no matter what their gender.

Powerful procedures to improve body language interpretation.  

    • How to make minor adjustments in your body language to improve relationships.
    • Discover Eyes Lie, Feet don’t
    • Movement that Sends Red Flags
    • Clusters Clarify and Confirm
    • When silence pays Gold Dividends.  
    • Where to Sit to Assume Power or Disappear
    • How to show you are in charge and “Own the Room”







KC Mayoral Forum


KCMO Mayoral Candidates met for a forum on Thursday, February 28 to answer questions regarding their stance on commercial real estate issues. IREM KC was one of the main sponsors for this event.

Overall, the candidates did not have any major contrasting views or changes for the KC commercial real estate future.

All of the candidates appeared to support the idea of taking the Energy Empowerment Ordinance further to regulations that would require building owners to reduce a building’s carbon footprint. The Energy Empowerment Ordinance was put in to place by Mayor Sly James in 2015. The Ordinance objective is to improve the city’s management of resources by requiring owners of large buildings to benchmark and report their energy and water use. The goal is to help businesses and residents to save money on their utility bills and create local jobs in energy efficiency. This is an ordinance that a majority of property managers are against as it would mean more overall costs by building owners.

None of the candidates support the ballot measure coming out that would limit the city tax incentives to 50%, which is a positive for property managers.

Eleven candidates, including six current city council members, are in the race to replace Kansas City Mayor Sly James when he leaves office this year.

2019 Mayoral Candidates

Alissia Canady: Canady is a first-term Kansas City Councilwoman, representing the 5th district in the south and east parts of the city. She is currently a private attorney. Previously, she was an assistant prosecuting attorney for Jackson County. Canady is running on an initiative to promote equitable economic development in all parts of Kansas City and increasing funding for mental health programs.

Clay Chastain: Chastain’s name may be familiar to voters. He’s been behind several failed light rail initiatives and has run for mayor at least four times. While Chastain keeps a permanent residence in Bedford, Virginia, he is registered to vote at an address on Wyoming Street in Kansas City.

Phil Glynn: Glynn owns a small business in Kansas City’s Crossroads District that finances and supports housing and development projects in American Indian communities. Glynn was previously a member of Kansas City’s TIF commission, which awards incentives to developers, but he was removed after he voted against a plan to approve incentives to build the BNIM headquarters in the Crossroads.

Jolie Justus: Justus is in her first term on the city council, representing the Fourth District. She has also served eight years as a Missouri state senator and is director of pro bono services at the Shook, Hardy & Bacon law firm. Justus initially entered the race last year but withdrew after Jason Kander announced he was running in June. After Kander’s surprise withdrawal in early October, Justus re-entered the race, admitting in a news release that she was disappointed to have suspended her original campaign but believed it was “best for Kansas City.” Since Kander’s exit, she said, “After talking it through at length with my wife, I’ve decided that I can best serve Kansas City as its next mayor.”

Henry Klein: This is Henry Klein’s third run for mayor. He last ran in 2011, but didn’t make it to the general election. On a Go-Fund-Me page, Klein says he won’t ask for donations from special interests groups “knowing full well they expect something in return.”

Vincent Lee: Lee lost to incumbent mayor Sly James in 2015’s general election. Back then, Lee described his top priorities as bringing union contracts back to Kansas City, improving access to health care for low-income residents and improving public education in the city.

Quinton Lucas: Lucas is in his first term on the city council, representing the Third District in the east part of the city. He is currently a private attorney and teaches at the University of Kansas School of Law. In 2016, he sponsored an ordinance that caps tax incentives for developers, with exemptions for distressed areas determined by the city. He has also been behind efforts to motivate developers to build more affordable housing.

Steve Miller: Miller is an attorney in Kansas City. He previously served as chairman of the Missouri Highways and Transportation Commission, where he oversaw billions of dollars in infrastructure projects, even as the Missouri Department of Transportation saw significant budget cuts. According to his website, Miller is focused on improving the city’s infrastructure, including the streetcar expansion.

Jermaine Reed: Reed is in his second term on the Kansas City Council, representing the city’s 3rd District. First elected in 2011, he became the youngest person to serve on the council. Reed also serves on the board for the National League of Cities. He’s spent much of his time on the council advocating for Kansas City’s historic 18th and Vine District, where he lives. He also pushed a measure to ban employers from asking about criminal history on job applications.

Scott Taylor: Taylor is in his second term on the Kansas City Council, representing the 6th district in south Kansas City. He’s a private attorney. Last year, Taylor introduced a “Revive the East Side” campaign aimed at increasing jobs and economic development in neglected parts of the city. He was a vocal opponent of Edgemoor, the developer selected to build the new terminal at KCI; Taylor supported Burns and McDonnell for the project.

Scott Wagner: Wagner is currently Kansas City’s Mayor Pro Tem. He is serving a second term on the city council, representing the 1st district in the Northland. He is a small business owner with a background in marketing and public relations. Over the last year, Wagner has worked to implement a rental inspection program to help renters who live in unsanitary or unsafe conditions. That issue became the subject of a citizen initiative petition after it failed to advance in council. He has also taken a role in the city’s effort to exert greater oversight of the troubled American Jazz Museum.


Be The Change: Uniform Drive

cpa.jpgThe students of Crossroads Preparatory Academy Charter School need your help. Many of the students can only afford one uniform and their home doesn’t have a washing machine or the student is homeless without anywhere to wash the uniform. Teachers are Fabreezing uniforms to help children not be embarrassed by wearing unwashed clothing. You can BE THE CHANGE in these students’ lives by supplying extra uniforms for the school to give to those in need. We are encouraging companies to hold a Uniform Drive with collection boxes. Please see the documents below for details on uniform specifics. If your company would like boxes provided with photos of the items for your official Uniform Drive, please contact info@iremkc.com. PLEASE BRING ALL ITEMS THURSDAY, MARCH 21 to our monthly lunch at Milburn Country Club or request a pick-up from your office by emailing us at info@iremkc.com. THANK YOU in advance for making a difference in our community!

CPA Uniform Needs (1)CPA UniformStyleGuide


Member Highlight


This year’s IREM KC theme is “Be The Change,” and we love hearing stories of how our members are doing just that and making a difference! At January’s lunch, Lenora Carpenter, CPM, Managing Director of Cohen-Esrey, shared a new group that she has put together called “Layers of Love.” Lenora, along with friends and family, makes fleece lap blankets for residents at memory care facilities and nursing homes. Lenora started this project after seeing a need when visiting her mother in care: “My mother has been in memory care for 4+ years and I see many of the residents in wheelchairs or sitting around and they are cold.  It has been tugging on my heart to do something like this so now is the time!” Lenora’s goal is to make 80 lap blankets. She has put together 40 thus far and will deliver them to a nursing home on February 19. If you’d like to help Lenora with her project, you can donate money or fleece material. Lenora can be contacted at lenora.carpenter@yahoo.com.

IREM KC Member Lee Whitman, CPM, with MC Realty Group was our monthly member drawing winner at the January Lunch. Lee admired what Lenora is doing and donated his $50 prize to her for blanket supplies.

THANK YOU Lenora and Lee for BEING A CHANGE! Opportunities are all around us to make a positive difference in this world! If you have a story to share, please email us at info@iremkc.com.

IMG_6692.jpgLee Whitman, CPM, MC Realty and Lenora Carpenter, CPM, Cohen-Esrey at the January IREM KC Lunch Event. 





Education Scholarship Available

scholarships available

We are offering three $1000 scholarships to be used toward IREM education courses. We want to make it a little easier to achieve your CPM or ARM accreditation, which can accelerate your career! Download the application below. Deadline to submit the application is FEBRUARY 11. 

Application download:



MAY 13-17: Asset Management Track (ASM) 603, 604 & 605
OCTOBER 15-16: MNT 402

Annual Vote of Membership

In accordance with our chapter bylaws, I am pleased to announce the annual vote of membership for a new executive board member will be on Thursday, September 20, 2018 at Milburn Country Club at 8:00am during our September breakfast meeting. The 2019 Board will take their oath of office and assume their duties at our December luncheon. On behalf of the 2018 board, I would like to thank each and every one of you for your participation this year, and we look forward to serving all of you in 2019.

Current members whose dues are paid in full are eligible to vote at the meeting.

The 2019 board is as follows:

Pam McKechnie – President

Monica Miller – VP / Treasurer

Kim Cronan – Education

Matt Pepper – Legislative

Deanna Jefferson – Programs

Melinda Sissel – Membership

Skip Rosenstock – PR / Golf

Ryan Huffman – Past President

August 7 Vote No on Question 1


IREM KC would like to make our members aware of a proposed ordinance that will be on the Special Election Ballot on August 7. Referred to as Question 1, this ordinance will enact a rental licensing program to be overseen by the Kansas City Health Department.

IREM KC is working in conjunction with Heartland Apartment Association to encourage voters to vote against this ordinance for the following reasons: 
  • KCMO already has a substantial affordable housing problem. The costs of this program (the extent of which are currently unknown) will be passed along to the tenants, increasing monthly rents and making housing even less affordable for many.
  • The passage of Question 1, left unchecked, will allow government officials to enter and inspect rental property without a warrant — this is a violation of the 4th Amendment and denies “due process” and “equal protection” under the 14th Amendment. Under the Constitution, renters possess the same rights to privacy as homeowners, and with respect to taxpayer supported health and safety minimum standards, in this instance homeowners are held to a lower standard than rental property owners.
  • Renters currently have the ability to request inspections of rental properties by the KCMO health department and codes department inspectors — additional expense and unenforceable regulation changes nothing, and only serves to discourage re-investment in KC’s aging housing stock.
  • KCMO already has substantial health, safety and property maintenance codes on the books to address the concerns that this ordinance claims to resolve. Kansas City officials simply choose not to enforce existing laws against non-compliant landlords, because accountable enforcement could ultimately cause  the City to assume responsibility for numerous derelict properties, as well as for identifying alternative housing for a significant number of displaced residents. 

A synopsis of this ordinance is as follows:

  1. A fee of $20 per rental unit is due at the time of submission for a permit.
  2. A unit may not be offered if the fee is not paid.
  3. It is a complaint based system. If someone calls to complain, the city can come and inspect.
  4. If they find a violation, a $150 per unit re-inspection fee will be assessed.
  5. The fees can increase at the will of the Health Department in line with CPI indexing.
  6. If a permit lapses, there is a $300 reinstatement fee per unit.  
  7. The health department is given full authority to formulate the rules and regulations regarding implementation of the ordinance.  
  8. If a complaint is made, inspection must be granted. A complaint can be made by anyone on anyone, and the affected unit would receive a five day notice of said inspection.
  9. The Director of Health will also establish rules for random inspections of the permitted units, and will also establish rules for random inspection of properties where there are offenses.  
  10. We all must comply with the inspections if scheduled.

*If you have questions about Question 1 or want to learn more, please contact Sam Alpert with Heartland Apartment Association at 816-561-9958. 

GUEST POST from MidAmerica Metals

Take the Guesswork out of Your Facility Maintenance Budget

buget-featureMaintenance plays a crucial role in your annual facilities budgeting process.

Anticipating maintenance expenses for the coming year helps to manage your costs and implement an effective preventive maintenance plan.

There are several additional benefits of good operating budget planning that includes preventive maintenance:

  • Aligns maintenance activity with your organizational mission
  • Shapes your facility’s annual financial outlook and the role of maintenance in that outlook
  • Encourages an in-depth look at facilities to identify areas of greatest need
  • May coincide with an equipment assessment to maintain up-to-date capabilities
  • Helps to identify cost-cutting opportunities
  • Can include a personnel review to ensure that you’re working with the best professionals to provide the maintenance you need

Maintenance budgeting involves planning for routine care, determining upcoming capital expenses and examining the life cycle of your most costly assets.

It’s also a good idea to put a contingency fund in place so you’re prepared to deal with the unexpected, and reassess your budget throughout the year in response to changing circumstances.

In addition, your maintenance service providers can provide insights to guide the budgeting process and manage day-to-day implementation of your maintenance plan.

A good place to start is to talk with service providers about including expected maintenance costs in your operating and capital budgets.


Operating expenses are used for day-to-day upkeep, but forecasting annual maintenance costs can be a tricky endeavor.

A trusted service provider should be willing to sit down and help you assemble a proposed budget and can often provide accurate estimates based on their past experience with other properties that have similar conditions.

This helps you to anticipate wear and tear on your building and estimate the corresponding maintenance that will be required to enhance the safety, functionality and aesthetic appeal of your facility for customers and employees alike.

Many factors go into projecting your operating maintenance needs:

  • General use of the space
  • Estimated foot traffic
  • Environmental conditions
  • Types of finishes used on assets


Capital expenses, on the other hand, are funds specifically set aside to purchase, upgrade or extend the life of physical assets like equipment, vehicles, and properties.

Large renovation projects or project undertaken to extend the useful life of a building would fall under this category.

Emergency repairs can often not be predicted, which is where a contingency fund can help.

However, other large projects are easier to tackle when they are planned and budgeted for ahead of time. This helps you to select the right service provider for each part of the process and get the most value for the money you spend on the project.


When you’re working on your annual budgeting process, reach out to your trusted service providers for an accurate estimate of expenses so you can be prepared for the year ahead.

As you transition from one fiscal year to another, a trusted service provider can also help you make the most of your remaining budget.

Flexible scheduling and invoicing programs are critical components to many operating and capital projects, and a reputable service provider will be happy to provide a set of options to suit your needs.

Are you looking for guidance on maintenance budgeting for the coming year?

Contact us at Mid America Metals. We’ll assess your needs and help you invest in the right services to keep your facility in excellent condition for years to come.

Questions for Mid AmericaMetals:

info@midamericametals.com and http://www.midamericametals.com/.